Kawan Lama Group
Digital Procurement Transformation
Digitally transforming procurement operations to reduce SLA delays and enable data-driven vendor decisions
Challenge
- KLG lacked a single system to manage end-to-end procurement workflows.
- Processes were fragmented across Excel sheets, emails, and paper-based signoffs.
- +4 more challenges
Results
- 100% digitized inquiry → RFQ → negotiation → approval → awarding.
- Significant reduction in procurement SLA through automated pipelines.